Privacy Policy

Vibranium Valley Privacy Policy
Last Updated: 29/08/2025

At Vibranium Valley, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Our Responsibility to Your Privacy

  • We will only collect and process personal information that is necessary for providing our services.

  • We will keep your information safe using appropriate security measures.

  • We will never sell or rent your data to third parties.

  • We will be transparent about how your data is used and update here if there are any significant changes to this policy.

  • We will respect your rights to access, correct, or delete your personal information in line with applicable data protection laws.

Your Responsibility

  • Read this Privacy Policy.

  • Provide accurate and up-to-date information when using our services (e.g., booking event spaces, applying for virtual mailbox services, etc.).

  • Keep your login credentials (if applicable) secure and confidential.

  • Notify us promptly if you suspect any unauthorized use of your data or account.

  • Respect the privacy of other clients, businesses, and individuals who interact with Vibranium Valley.

1. Information We Collect

  • Personal Information: Name, email address, phone number, company details (when you fill forms, inquiries, or service requests).

  • Usage Data: Pages visited, browser type, IP address, and interactions with our site.

  • Transactional Data: Payment and billing information for services (where applicable).

2. Legal Basis for Processing
We process your personal data based on one or more lawful grounds under NDPA:

  • Consent – where you provide consent for specific processing activities.

  • Contract necessity – to perform a contract with you or take steps at your request.

  • Legal obligation – where processing is required by applicable law.

  • Legitimate interest – where processing is necessary for our operational or business interests, provided it does not override your rights.

3. How We Use Your Information

  • To process service requests (event space, office rental, virtual mailbox, etc.).

  • To respond to inquiries and provide support.

  • To improve our services, offerings, and user experience.

  • To send updates, newsletters, or marketing communications (only if you’ve opted in).

4. Information Sharing

  • We do not sell or rent your personal data.

  • We may share with trusted third-party service providers (payment processors, IT support) strictly for service delivery.

  • We may disclose if required by law or regulatory authorities.

5. Data Security
We implement reasonable security measures to protect your data. However, no method of electronic storage or transmission is 100% secure.

6. Your Rights

  • You can request access, correction, or deletion of your personal data.

  • You may unsubscribe from our communications at any time.

7. Cross-Border Data Transfer
If your personal data is transferred outside Nigeria, such transfers will be conducted in line with NDPA requirements. We will ensure appropriate safeguards such as:

  • Adequacy decisions from NDPC.

  • Standard Contractual Clauses (SCCs).

  • Explicit user consent, where necessary.

8. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, and as required by law. Once retention periods expire, we will securely delete or anonymize your data.

9. Children’s Data
Our services are not directed at children under the age of 13. For users under 18, parental or guardian consent is required before processing personal data. We do not knowingly process children’s data without such consent.

10. Complaints and Escalation
If you are unsatisfied with our handling of your data, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).

Website: https://ndpc.gov.ng

11. Contact Us
If you have questions about this policy, contact us at:

vibraniumvalley@venturegardengroup.com